User Guide

Step 1.  Download and unzip the Barcode Package.

Once your purchase is completed you’ll receive a Purchase Receipt email. This email contains a link to download your barcode package.  If you don’t see this email right away check your spam folder.  

Download the barcode package zip file from the provided link.  Once downloaded to your device right click and select “extract here” or “extract all” to access the file contents.  For detailed instructions see How to open the zip folder.  Or refer to the instructions below depending on your device.


Extracted file contents will include the following:

– 2 file folders called ‘EAN-13’ and ‘UPC-A’.  These contain sub-folders of the EPS, JPEG and TIFF digital barcode images. 
– A TXT file containing the barcode numbers list. as EAN-13 (including the leading zero).
– OCRB font – This font is required to load the EPS file correctly in photo editing software.
– GTIN Certificate

It’s recommended you store your Barcode Package on a trusted device and have it backed up on a SD Card or USB drive. In the event you have lost your Barcode Package please email us and we’ll resend it.

Step 2. Add the digital barcode image to your product packaging artwork file.

Our barcode number images are supplied in three high resolution formats (EPS, JPEG and TIFF).  Include one of these formats into your product artwork file.  Examples are ai files (Adobe issustrator) or psd files (Photoshop).   The EPS version offers the highest resolution (2540 dpi) and flexibility for resizing.  If you’re uncertain on which format to use, discuss it with your graphic designer, print shop or email us for advice.

You can now add the barcode image to your product packaging. It is important to consider barcode specifications and sizing guidelines to ensure the best scan. The minimum recommended size for EAN-13 or UPC-A barcodes is 80% magnification, approx 30mm x 21mm.  The maximum recommended magnification is 200% approx 74mm x 51mm.

Correct barcode placement is also important.  Examples of this include:

– Using a ladder orientation on cylindrical products such as softdrink, beer bottles or cans.  The barcode is rotated 90 degrees (appearing like a ladder) for the best scanning.
– Ensuring the barcode is printed on a flat surface – not printed around an edge of a box or an uneven surface.
– Ensure that additional design elements do not interfere with the barcode’s quiet zones (white space either side of the bars).

If you intend to print your barcode using customised colours please see our Barcode Colours page for acceptable combinations.  Black bars on white background is optimal.

Alternatively you can print your barcodes directly to labels and manually affix them to your product.  This is an ideal solution for customers with completed product packaging that do not display a barcode. See Label Printing for more.

Step 3. Print your product packaging.

We suggest test scanning a printed artwork proof at 1:1 scale before proceeding to mass print runs.  At this stage you can optionally arrange a barcode verification report (or interim report) to ensure the barcode will scan correctly.  This can identify any potential errors with the barcode placement.  For more information see Printing Options and Barcode Verification.

Step 4. Send your product to your retailer or distributor.

The barcode is now physically assigned and connected to your product. When first taking your product into inventory the retailer will scan the barcode and enter any relevant product info into their system. When barcode is scanned at POS afterwards your product information will be returned by the system.  Additional methods to ensure your retailer has the relevant information include:

– Submitting an Excel Sheet to your retailer that demonstrates your barcode assignments.  This is useful when sending a large inventory e.g. 50 unique products and wish to include detailed product information.  Excel allows for more columns information to be included such as size, price, ingredients etc.  The retailer will manually enter any relevant information into their POS system so the product details will be returned when scanned at POS.
– Your retailer may require you to fill out a vendor form (or product information form) linking your product/company information to the unique barcode number.  The retailer will transfer this information into their inventory system allowing your product to be scanned at POS.

NOTE: We don’t require any product information from you when purchasing barcodes.   Numbers supplied are unused and ready for assignment by you. The same applies if you get your numbers from GS1 or any other re-seller.

Step 5. Register your barcode number and product data online (optional/recommended) .

You can register your barcode numbers and product details on for free.  Registering your barcode numbers and product data with online databases is optional. However this greatly increases the online visibility of your codes & product data.  Similarly entering your product info on Amazon, Ebay & Google merchant listings will have the same effect of allowing Google to index your numbers. Adding your product and barcode data to also helps deter unauthorised use of your barcodes.